Data and Contact Administrator Intern with the Carnegie Trust for the Universities of Scotland


Location: Dunfermline

£9.50 per hour
Full-Time for 12 weeks with potential for extension
Start date: 15 January 2018
Closing date: 8 December 2017, 12 noon
Interview date: 19 December 2017

About the Company 

Established in 1901 by Scots American millionaire Andrew Carnegie, the Carnegie Trust for the Universities of Scotland supports students and academic staff of the Scottish universities through a number of highly competitive funding schemes. 
The post is based in Dunfermline at Andrew Carnegie House which is also home to the Carnegie UK Trust, Carnegie Dunfermline Trust and Carnegie Hero Fund Trust. A total of 23 staff work at Andrew Carnegie House in the different Carnegie foundations. 

The Role 

Following the restructure of its grantmaking activities and the implementation of a new Customer Relationship Management system (CRM), the Carnegie Trust is opening up an opportunity for a Data and Contact Administrator to support the following areas: a) administration of the Trust’s contact database, b) recruitment of Research Assessors (who review grant applications) and c) development of an Alumni network.

Reporting directly to the Trust’s Manager, the ideal candidate will have a good eye for detail, excellent online research skills, and highly accurate typing and keyboard skills. This is a varied role for a recent graduate with an interest in data and record management to support the peer review of research grant applications, alumni relations and marketing activities in the Grantmaking/Higher Education sector.

NOTE: The Trust’s CRM system is based on the Salesforce platform used by charitable organisations and private companies worldwide.

CRM Data cleansing and maintenance

• Accurate data entry into the CRM systems (Salesforce)
• Cleanse current records in the CRM systemMonitor data quality and integrity
• Create and maintain contact groups
• Identify data related issues and help the Manager and Administrator to establish and implement best practices with regards to data integrity, duplicates, backups, etc.
• Create and configure Salesforce dashboards and reports

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• Conduct internet searches for new potential peer reviewers
• Create and maintain lists of potential reviewers
• Send out invitations to join the pool of peer reviewers and monitor response
• Import applications from peer reviewers into the CRM system

Alumni database

• Conduct internet searches for former grant recipients
• Create and maintain lists of alumni
• Send out invitations to join the Carnegie Alumni network and monitor response

Other duties

Varied admin duties such as answering phone, welcoming visitors, assisting with events for grantholders, supporting the organisation of meetings etc.


The post holder will:
• Report to the Trust’s Manager
• Support the work of the Administrator and the Grants Officer
• Work as part of the Trust’s office team
• Be in regular contact with alumni and potential peer reviewers across the higher education community in the UK and beyond. Contact will be primarily by email.



The ideal intern will be educated to degree level with a desire to develop a career in data/contact management and an interest in higher education, research and/or the Charity sector.

You will preferably be a graduate with a degree in Business Administration, Management Sciences or Computer Science, with an interest in Business Information Systems. Applications from individuals with degrees in other subjects who have suitable experience of databases and online data searches are also welcome.

You should be able to demnstrate a good working knowledge of a database and/or familiarity with Business Information Systems.

The following skills are essential:

• Online research skills with the ability to use search engines effectively to optimise results
• Excellent verbal and written communication skills
• A high level of organisational skills and the ability to prioritise tasks
• Meticulous attention to detail and strong problem solving skills
• High level of accuracy when handling a large volume of data
• Advanced skills in Microsoft Office Suite, especially Word, Outlook and Excel

And you should possess the following personal attributes:

• Able to work flexibly and keen to learn new skills
• Resilience, determination, energy and enthusiasm
• Self-motivated with the ability to work as part of a small team
• Confident and friendly approach to working with a wide range of people and organisations


Closing date for applications is Friday 8 December 2017.

Interviews will be held in Dunfermline on Tuesday 19 December 2017.

Shortlisting for this post will be carried out by Adopt an Intern. To be considered, please submit a CV and brief covering letter explaining how you meet the requirements of this post through the online application form on the Adopt an Intern website.   All applications must be submitted by 12 noon on the closing date. State a) your availability and b) relevant information on your skills/experience pertaining to the job specifications.

Under no circumstances should applications be sent directly to the Trust. Applications sent directly to the Trust will automatically be disqualified.

Successful candidates must, by the start of the employment, have permission to work in the UK.


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  • The Carnegie Trust for the Universities of Scotland
    published this page in Opportunities 2017-11-22 12:22:23 +0000