Programme Support with The Lens

Location: Glasgow
£17,550 rising to £20,325 after 3 months
Full time, 3-month initial contract (with potential for permanent)
Immediate start
Closing date: 12 February 2019, 12 noon
Interview date: 22 February 2019. Group interview (am) and individual interviews (pm)

About the Company

The Lens believes that those closest to the problem often have the best solutions. The challenge for organisations is that those people’s ideas aren’t always visible to senior leaders. This is the reason why The Lens developed their Intrapreneurship Programme. It provides the opportunity for front line staff to pitch for up to £20k worth of investment to help prototype and test their idea.

The Programme not only develops people to uncover new ideas but also helps senior leaders build a culture of innovation. This means more people in organisations can help improve people’s lives by unleashing their creative potential.

The Lens is a fast-growing social enterprise whose mission is to improve people’s lives. You’ll join a committed, passionate team who have a diverse range of backgrounds. It’s an exciting time for The Lens as they plan to expand into the private sector and England this year. The Lens hopes that you can help them drive that growth by playing a key role in support the delivery of their Programmes.

Benefits of working at The Lens

• The opportunity to have a real impact on individuals and organisations
• A positive working environment that’s solution focused
• Flexible working
• A real commitment to learning and development – we have a well-developed process for coaching and development the full team
• Variety – we work with third, public and soon private sector partners meaning you will work with a range of individuals, groups and organisations
• Being part of a fast-growing and ambitious social enterprise

The Lens Values

• Making a difference – both to the people we work with and wider society
• Committed to excellence – we have high expectations and support each other to deliver upon them
• Balancing social impact with financial sustainability
• Building partnerships that are built on trust and respect – our Partners always come first
• Valuing different perspectives – a problem can only be solved when you involve people who look at it from a different angle from your own
• Doing things differently – to meet the challenges we face we need to find new ways of
thinking and working, we just have to look at it through a different lens


The Role

Reporting to operations, the Programme Support role is all about supporting the world-class delivery of The Lens Programmes. You will work from their Glasgow office and join a team who are totally dedicated to their mission while being playful about their work. This is an exciting opportunity for the right person to work closely with the CEO, Programme Director and Developers on a number of projects.

Main responsibilities include:

• Support the design, development and delivery of The Lens programmes and activities
• Coordinating the logistics for workshops and events including making bookings and venue arrangements
• Managing all administrative aspects of the Programme
• Developing relationships with the Enablers, Judges, Intrapreneurs and other key contacts
• Providing support at workshops and events
• Preparation of materials and resources for workshops and events
• Ensuring all participants for the workshops have been briefed and prepared beforehand and that appropriate follow-up activities have been completed
• Attending and taking a visual record of the workshop if required
• Use tools such as Campaign Monitor, Survey Monkey and other software programmes to facilitate communication and engagement with all partners
• Develop and maintain the Lens website and social media platforms
• Develop and maintain our digital assets
• Proofreading draft documents to ensure quality, consistency and adherence to The Lens format and branding
• Provide administrative support as and when required
• Monitor progress and adherence to plans and schedules, taking corrective action where required
• Maintain and use customer relationship management to ensure effective communication with partners



The Lens is looking for a proactive and motivated individual who is able to work independently or as part of a team and is able to develop professional relationships quickly.

Skills required for this role:

• Well developed interpersonal skills and an ability to engage with people
• A self-starter who will thrive working in a fast paced and exciting company
• Be proactive and have excellent problem-solving skills
• Able to work by yourself as well as part of a team
• Know when to take the initiative and when to ask for support
• Able to develop relationships with people in a variety of roles – from CEOs to front line staff
• Be passionate about making a difference
• Able to learn quickly and pick up new systems and processes with ease
• Computer literate, confident using PC/Mac word-processing, spreadsheets, email and PowerPoint
• Adept at or able to learn quickly other cloud-based tools such as Campaign Monitor, Smart Sheets and Survey Monkey
• Highly organised with excellent time management skills, able to delegate tasks and organise others

Experience required for this role:

• Co-ordinating resources to achieve planned outcomes and delivery of workshops
• Use of digital communications
• Report writing
• Analysis and ability to interpret customer analysis tools and information

You may apply whatever your degree background as long as you can prove you have the skills to do the job.

If you have any questions about this role or the organisation please contact Please do not under any circumstances contact the employer directly as doing so may negatively impact your employment opportunity.



Closing date is 12 February, 12 noon.

Interview date: 22 February 2019. Group interview (am) and individual interviews (pm)*

Please submit a CV and covering letter through the Adopt An Intern online application form on our website. All applications must be submitted by 12 noon on the closing date. State A) your availability and B) relevant information on your skills/experience pertaining to the job specifications. We do NOT accept email applications unless otherwise stated.

Successful candidates must, by the start of the employment, have permission to work in the UK.

*Those successfully shortlisted will be asked to attend a group interview in the morning of 22 February 2019 before attending a one to one interview in the afternoon. Applicants must be able to attend both the one to one interview as well as the group interview to be considered for the role.