Transferable Workplace Skills Training - Tier 2

Transferable Workplace Skills Training - Tier 2

The following modular, certified, and in some cases, accredited learning are available as part of AAI’s Tier 2 training. These consist of online workbooks and courses that learners will access remotely through an individual account from wherever they can get online. When they have completed the assigned course(s) a certificate acknowledging this will be issued.

Specific Training Courses:

● Active Listening

● Advanced Writing Skills

● Basic Internet Marketing

● Building a Brand on Social Media

● Building Your Self Esteem and Assertiveness Skills

● Business Etiquette – Gaining That Extra Edge

● Business Writing That Works

● Sales and Customer Service Training for Telephone-based Workers

● Change Management – Change and How to Deal With It

● Communication Strategies

● Conference and Event Management

● Conquering Your Fear of Speaking in Public

● Creative Thinking and Innovation

● Critical Thinking

● Customer Service Training – Critical Elements of Customer Service

● Diversity Training – Celebrating Diversity in the Workplace

● Effective Planning and Scheduling

● Employee Dispute Resolution – Mediation through Peer Review

● Encouraging Sustainability and Social Responsibility in Business

● Getting Stuff Done – Personal Development Boot Camp

● Goal Setting

● Introduction to E-Mail Marketing

● Managing Pressure and Maintaining Balance

● Marketing with Social Media

● Project Management Fundamentals

● Project Management Training – Understanding Project Management

● Skills for the Administrative Assistant

● The Minute Taker’s Workshop

● Working Smarter – Using Technology to your Advantage

● Writing Reports and Proposals points


If you have any questions about these training courses, please direct them to

The AAI Training Team

Subscribe to get News & Updates

Sign up for AAI’s monthly snapshots on hiring, retention, and inclusion, along with exclusive whitepapers on the latest hot topics.

Subscribe to AAI News and Updates

By submitting this form, you agree to AAI's Privacy Policy. You can unsubscribe at any time.